Hello, my name is Ben and it is my pleasure to assist you with your question today. How long have you worked there please?
Nearly 3 years
OK, thank you, please leave this with me - I will look into this for you, get my response ready and get back to you on here. No need to wait around and you will get an email when I have responded, thank you
Hi Ben this is really urgent so as as as would be good. Thanks