Hello Ben, the job was started on the 15th of Feb 2015 and was completed on the 24th Feb.
Thanks. Whenever a dispute arises over money owed by one party to another, the debtor can be pursued through the civil courts for recovery of the debt. As legal action should always be seen as a last resort, there are certain actions that should be taken initially to try and resolve this matter informally and without having to involve the courts. It is recommended that the process follows these steps:
Whatever correspondence is sent, it is always advisable to keep copies and use recorded delivery so that there is proof of delivery and a paper trail. The court may need to refer to these if it gets that far.
I hope this clarifies your position? If you could please quickly let me know that would be great, as it is important for us to keep track of customer satisfaction. Thank you
Thankyou for your response. I was going to send him a copy of my invoice plus a covering letter basically stating what you have just told me through the post. I did send him my invoice via e mail previously but it has been ignored, also have tried calling him again, but he is not taking any of my calls so will try the above. I was also thinking of going on social media and other relevant sites to ask other trades people and also clients of his if they have had any bad experiences with his company. If this proves successfull then I was thinking of going to trading standards to complain about his company and ethics, as I think I am not the only person who he has done this to. Should I tell him that I am doing this in the hope he might pay me what he owes me as he might not want the bad publicity!
yes you can tell him of your plans to contact TS and even that you are considering going to court - such pressure can sometimes work in prompting the other side to reconsider their position, even if you do not go ahead as you have said
what about social media...is it legal to warn people to not do business with him as he is not trustworthy. I have seen companies being given bad reviews on line and obviously that is no good for your business.
if you are entirely truthful with your comments and just state the facts then it is acceptable but try not to make personal comments or state information which you cannot prove if challenged
Thankyou for your advice.