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I work for BT, I used to be with a different part of BT, I joined the company in September 2012 but transferred to this part in January 2014, it was supposed to be treated as a transfer so I keep my seniority date etc but recent paperwork I've seen seen says January 2014. The reasons are that we have been understaffed for as long as I have worked there. To my mind the 24x7 rota that we work really needs 8 to provide cover for leave etc, they seem to think that 8 was sufficient and that we could cover the leave dates with overtime from the other members. Last year we had 8 then one left in September last year, then another in February and as a result of us being short staffed we have one member that has been off with stress since February so we have been running with 5 since then. 12 hour shifts with no break as we are usually on our own with an increasing workload and no support from management.