Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today. Do you have a contract which states if they have a deadline by which to cancel your shift?
Thanks. The issue here is that you are working as an agency worker, not a permanent employee with contractually guaranteed hours of work. The whole point of an employer seeking to engage agency workers is the flexibility they get – they are able to request them to work at short notice but at the same time if they are not required any longer, they can also be cancelled at short notice. This is because you are not working under a contract of employment which guarantees you the days or hours of work. Had you been an employee of the company and had a contract whish for example said you are contracted to work fixed times of the week, unless the contract allowed the employer to change these, you would be guaranteed these hours and can expect to be paid for them. This is not the same with agency workers unfortunately. As an agency worker unless you had some sort of written agreement that guaranteed you the hours, you are going to be working on an ‘as needed’ basis, meaning that the hours you work could be changed or even cancelled based on the needs of the business. Under law there is no minimum notice period required for the agency or employer to do this so it is possible to be done at short notice unfortunately. So whilst you retain a flexibility yourself in terms of being able to reject work offered to you, at the same time you could have your hors changed as the business requires it, even at short notice. That is one of the pitfalls of agency work unfortunately so if you require stability in terms of working arrangements, it would be best to seek permanent employment or just hope to get to work with an end user employer that does not have such major changes.
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