Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
Firstly, the fact you have not signed the T&Cs does not automatically make them not binding. If they were part of a contract under which you had started to work, for example a contract to supply the services of the cleaners and you paid them under these terms and adhered in general to the other terms then there is likely to be an implied acceptance of these. So even if no formal signature was given the contact could still be valid and binding through an implied acceptance.
Next, you may not be the one who has solicited the cleaner but the terms cover you ‘engaging’ them and to engage someone does not matter whether you approached them or they did – if you work with them you are engaging them and it does not make a difference who approached who.
So you would either have to pay the fee, ignore the restrictions and hope they do not pursue you for it or wait for the restricted period to pass before engaging them.
I hope this has answered your query. I would be grateful if you could please take a second to leave a positive rating by selecting 3, 4 or 5 stars - this is an important part of our process and recognises the time I have spent assisting you. If you still need me to clarify anything else, please get back to me on here and I will assist further as best as I can. Thank you
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