Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
How exactly can I help with this please?
You may indeed attach it on here please
why do they believe you are not due this commission?
Whilst they may have tried to use the clause which states that you are only paid commission for clients initiated after you started, by paying you the £2,500 they have inadvertently acknowledge that this was a new client. This in turn should contradict their argument that it wasn’t and as such the likelihood is that you would be due this commission. The problem is that whatever you say or raise with them, you cannot force them to pay you and if they refuse, the only way would be to make a claim to try and get that. How far you go is entirely up to you but there are options which are free to start with before you have to make a formal claim which can help you in reaching a resolution without the need to spend money on court action.
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