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So to confirm, the agency are asking you to pay the cost of fixing the door because of your insurance, but what exactly would your insurance have covered; would it have been for driving the lorry only?
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Many thanks for your patience. This is a difficult one because it is not necessarily a legal issue. What I mean is there is no law which says that if you have had insurance problems in the past you cannot be insured. This is an insurance matter where the insurance company decides what criteria it needs to allow it to provide insurance. So it is entirely down to that company as to whether your past issues will affect their ability to insure you. Therefore you would really need to be asking them about this, rather than looking at the law. As the company may not be willing to talk to you as their policy is with the employer you should ask the employer for evidence that what they are saying is indeed true. Make it clear that until they have that evidence you are not even going to consider paying anything as you have no way of knowing I what they are claiming is correct or not.
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