We both live on Merseyside and there is no contact order in place.
The csa assessment was closed last January 2013.
I have sent her a text stating that I would be happy to increase the monthly amount by £10 starting in April but if she is not happy with this I will go back to the csa. I am yet to hear back from her.
If push came to shove I would consider using them but I am extremely reluctant to do so due to all the problems they caused between myself and my ex partner. Honestly I do not trust them to deliver the service of passing on my childs maintance money.
Thanks for the advice. It seems that she has decided to take the increase from April. Would you suggest that I get her to sign something to this effect and also include something in it regarding the holiday? Just to cover me in case she tries to do this again in a few months time and would this be legal if she ever challenged it?