I do have a copy of the data file is that what you mean?
In respect of time scales the CSA have said my case is closed therefore I am out of time scales according to them and I'm simply in the hands of a debt recovery department?
The CSA had notified me in 2009 of this debt but I did not understand where from or why? from which I had 30 days but at this point they told me I still had shared care, so I kept arguing what the arrears where?, it was not until 2011 I found out from the ICE that shared care had been removed along with my mortgage protection, I then tried to appeal and was informed I was over the 30days appeal timescale so it was refused.
They are currently saying I have no rights to appeal as the case is closed, my daughter Chloe has not been eligible since 2010, they say they only have 4 years to collect the debt and cant tell me themselves how this debt has accrued and are refusing to recalculate.
I have made a complaint a mandatory reconsideration but they say the case is closed has been to various departments and I can no longer request a recalculation. I was also told they cannot over turn the shared care decision and I will struggle to get this back to tribunal - which does appear to be the case.
I have read through the NASCA website and have followed there advise but the CSA don't appear to be following there own policies and procedures.
I have legal cover through my home insurance as I don't suppose I can get legal Aid? would I be best going to magistrates court? could I get the DEO over turned at Magistrates court? Do you think they would look at the shared care and accrued debt due to removal?
I have tried to make an amicable amount to pay £100 but they state it has to be £200 a month so refusing to remove the DEO, they never even asked what I could afford or even tried to negotiate with me prior they just went for a DEO surely this is not legal, I've never refused to pay I've just argued and tried to push for a payment I can afford, yet again £200 has come out of my wages and they say they don't have to take my mortgage into consideration even though under old rules as the case is closed?
What do you advise I`m at my wits end?