How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Clare Your Own Question

Clare
Clare, Family Solicitor
Category: Family Law
Satisfied Customers: 33506
Experience:  I have been a solicitor in High Street Practise since 1985 and have specialised in Family Law for the last 10 years
13262538
Type Your Family Law Question Here...
Clare is online now

Clare Can you advise about client care agreements as

Resolved Question:

hello Clare
Can you advise about client care agreements as i have spoken to the Solicitor regarding my issue NO WIN NO FEE i did not sign the agreement but had consulted him on the basis of the issue. today i received letters he had written to the parties in this issue without my consent.
Where do i stand. As i had written to him yesterday to ask in the agreement he had not spoken about my insurance liability for counter suing from the parties. He did not respond back but sent the letters to the parties. What is considered a signed agreement is this via email I thought all solicitors did not pursue work unless it was when the client agreement had been returned and signed by myself. What is my position on cancelling if no agreement signed.
Submitted: 1 year ago.
Category: Family Law
Expert:  Clare replied 1 year ago.
Hi
Thank you for your question.
They should not have taken action before you had confirmed that you wished them to act - it is bad practice - although many do I am afraid
You need to be firm with the solicitor and point out that you did not authorise the work - and will not pay for it
Clare
Clare, Family Solicitor
Category: Family Law
Satisfied Customers: 33506
Experience: I have been a solicitor in High Street Practise since 1985 and have specialised in Family Law for the last 10 years
Clare and 2 other Family Law Specialists are ready to help you
Customer: replied 1 year ago.

Hi Clare

I am frightened as although I have not signed the Client care agreement he seems to think a telephone conversation of me saying I was thinking this over is enough. Even at our first consultation "No Win No Fee" when i left not agreeing to no thing he drafted letters to me and a discussion letter of what was spoken about. This was never sent.

The letter addressed to me yesterday read

"Further to our various telephone calls we enclose the following:-

The discussions were on the following what the No Fee care agreement meant, mediation etc.

How can that constitute a signed agreement is a verbal enough to be sanctioned in court. I had emailed him in writing but that was not instructing him to act.

I am confused how a solicitor could do this in my previous meetings with solicitors no one has done anywork until the agreement has been signed and returned. This has not happened.

Can I be liable in costs? If he is charging for advice that is fine but not to go ahead with litigation as the Insurance reason we spoke about he had not advised.

I am afraid I am a target for easy money as my situation seems as you said in my favor.

Customer: replied 1 year ago.

Hello Clare sorry to bother you again as no signed agreement has been signed i am assuming he is assuming my agreement is this question I asked on email.

I feel I am going to end up paying him to close the matter unscrupulous if he had typed up letters from my first meeting and there was no agreement to follow through.

If he stated his fees was £5000 for cancellation from 2nd April does this constitute a few of 2K to end the agreement as only 2 letters have been written and 3 calls.

Expert:  Clare replied 1 year ago.
Hi
As I said you need to simply write and say what I have set out above - as soon as possible
Clare

What Customers are Saying:

 
 
 
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
< Previous | Next >
  • Thank you so much for your help. Your answers were really useful and came back so quickly. Great! Maggie
  • A quick response, a succinct and helpful answer in simple English. I believe I can now confront the counter party with confidence -- worth the 30 bucks! Rick
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
 
 
 

Meet The Experts:

 
 
 
  • Kasare

    Kasare

    Solicitor

    Satisfied Customers:

    204
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
< Previous | Next >
  • http://ww2.justanswer.com/uploads/KA/Kasare/kasare.64x64.jpg Kasare's Avatar

    Kasare

    Solicitor

    Satisfied Customers:

    204
    Solicitor, 10 yrs plus experience in civil litigation, employment and family law
  • http://ww2.justanswer.com/uploads/TG/TGraham12/2012-7-17_81212_bigstockBusinessHandshake508163.64x64.jpg Thomas's Avatar

    Thomas

    Solicitor

    Satisfied Customers:

    160
    UK solicitor
  • http://ww2.justanswer.com/uploads/JO/jojobi/2013-3-19_0265_maxlowryphoto.64x64.jpg Max Lowry's Avatar

    Max Lowry

    Solicitor

    Satisfied Customers:

    7
    LLB, 10 years post qualification experience
  • http://ww2.justanswer.com/uploads/OS/osh/2015-7-7_19268_gettyimagesb.64x64.jpg Joshua's Avatar

    Joshua

    Lawyer

    Satisfied Customers:

    340
    LL.B (Hons), Higher Prof. Dip. Law & Practice
  • http://ww2.justanswer.com/uploads/GL/Glossolicitor/2013-5-14_214834_TWMParkinsonWright.64x64.jpg Glos solicitor's Avatar

    Glos solicitor

    Family Solicitor

    Satisfied Customers:

    2
    10 years experience in all areas of family law, now specialising in cases involving social services and children
  • http://ww2.justanswer.com/uploads/CL/clairep80/2013-8-25_191218_dreamstimexs267279822nd.64x64.jpg Clare's Avatar

    Clare

    Family Solicitor

    Satisfied Customers:

    4598
    I have been a solicitor in High Street Practise since 1985 and have specialised in Family Law for the last 10 years
  • http://ww2.justanswer.com/uploads/HH/hhlaw/2015-12-8_22495_unnamedlanczosbicubic.64x64.jpg Harris's Avatar

    Harris

    Family Law Expert

    Satisfied Customers:

    1064
    Family Law - Specialist in Divorce, Financial Relief and Children Matters