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carlday1
carlday1, Engineer
Category: Exercise Equipment
Satisfied Customers: 326
Experience:  Self Employed Electronic Engineer
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Help I can't fold down the York active 120 treadmill.

Customer Question

Help I can't fold down the York active 120 treadmill.
Submitted: 2 years ago.
Category: Exercise Equipment
Expert:  carlday1 replied 2 years ago.
HI,
Thank you for using Just Answer my name is ***** ***** I will help with your question.
I am sorry to hear you are having trouble are you able to push the running deck forward a bit, when the deck has moved forward very slightly it should ease the pressure on the flexible tube and you should be able to push the middle of the tube to dis engage the lock and then lower the deck to the floor.
The bar will not move until the deck has been pushed forward.
Customer: replied 2 years ago.

Tried that already. Didn't work.

Expert:  carlday1 replied 2 years ago.
Have you had any problems before today?
Customer: replied 2 years ago.

Brand new. Just set it up today.

Expert:  carlday1 replied 2 years ago.
Did the treadmill latch ok when you lifted it up. It is a bit hard to explain but the problem I am sure will lie with the pressure on the flexible tube you need to ease the pressure before it will fold down. I would try pushing the deck forward and pulling it back slightly hopefully you will manage to free it.
Is the deck fitted straight it is not twisted or higher on one side than another
Customer: replied 2 years ago.

thanx for trying it's still not working. Will wait to sort it when the husband gets back.

Expert:  carlday1 replied 2 years ago.
Ok I am sorry I could not help more.

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