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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3276
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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I have a ford smax with active suspension,they only people

Customer Question

I have a ford smax with active suspension,they only people I can find who sell replacement parts are ford who want £381+vat for each side
Do you know who else will supply parts have tried all car parts company's that I can think of and breakers yard
Tried to unplug the shocks and run to see if I can fit normal shocks but computer goes mad
Is there something else I can do to either get cheaper parts or fit normal shocks ???.?.
Submitted: 4 years ago.
Category: Ford
Expert:  Gallagher99 replied 4 years ago.
Hi there ,good evening to you


Ok unfortunately these active dampers /shock absorbers are a dealer only part
These parts need to be ordered directly from Germany
These dampers can take any where between 2 days to 4 weeks depending on availability
But no dealers will keep them in stock these parts as they are so rare



If you need anymore help or advice on this issue please let me know 
If you are completley satisfied with my answer /advice 
PLEASE RATE MY ANSWER 
Kind regards in advance and have a nice evening 


Brian
Customer: replied 4 years ago.
Who makes them can I contact direct, and what about other part of question re fitting others
Expert:  Gallagher99 replied 4 years ago.
Hi there

Ok I do not know the exact manufactors but can look deeper into it if you wish
Regarding fitting normal shocks the and /ESP module is a different Varient again something I will need to look deeper into

Regards Brian
Customer: replied 4 years ago.

Not sure of way forward here will not pay fords prices
Thanks
Expert:  Gallagher99 replied 4 years ago.
Hi there , ok I will look a little deeper into this issue and get back to you

Regards Brian

Customer: replied 4 years ago.
Thanks appreciate that
Expert:  Gallagher99 replied 4 years ago.
No worries

Regards Brian