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Mark
Mark, Auto Service Technician
Category: Ford
Satisfied Customers: 1504
Experience:  Qualified City & Guilds
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I have. A mk3 mondeo, it has never been a problem. Last night

Customer Question

I have. A mk3 mondeo, it has never been a problem. Last night the heater stopped giving out heat, the fan works , the temperature control seems to work.
Submitted: 3 years ago.
Category: Ford
Expert:  Mark replied 3 years ago.

Mark :

Hello. My name is XXXXX XXXXX I will be assisting you today.

Mark :

The first thing you need to check is the coolant level is correct. For safety and accuracy only do this when the engine is cold.

Mark :

If the coolant level is correct then next check would be to the heater matrix hoses to see if they were warm when the engine had been warmed up.

Mark :

This would help indicate if water was passing through the heater matrix.

JACUSTOMER-czz6jper- : I will try in the morning , will you be able to help after I have checked
Mark :

Yes

Mark :

Hi

JACUSTOMER-czz6jper- :

Yes there is coolant and hoses are warm

Mark :

Are both hoses the same temperature?