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Mark
Mark, Auto Service Technician
Category: Ford
Satisfied Customers: 1504
Experience:  Qualified City & Guilds
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i have a 2004 ford galaxy 1.9 diesel. there is no flashing

Customer Question

i have a 2004 ford galaxy 1.9 diesel. there is no flashing light on the drivers door or dash, and when i turn the ignition on the vehicle buzzes and there vehicle will not start.
Submitted: 3 years ago.
Category: Ford
Expert:  Shantal-Mod replied 3 years ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you,

Shantal
Customer: replied 3 years ago.

Ok I'll give it another day. But should you not get me an answer. Then please refund the fee.


thanks Pau2

Expert:  Mark replied 3 years ago.

Hello. My name is Mark and I will be assisting you today.

 

Does the engine crank over when you try to start it?

 

Mark.

Customer: replied 3 years ago.

Hi Mark.


 


No. Turn the key and just get a buzz. Like immobiliser is not sending current to starter motor and or diesel pump.


 


 


to me it seems its shut down on that side of things.


 


Thanks


Paul

Expert:  Mark replied 3 years ago.

The first thing to do is try a jump battery pack or jump leads to see it is just the same. The immobiliser should not make it make a buzzing sound.

 

Mark

Customer: replied 3 years ago.

Hi Mark.


 


 


no that did not work.


 


Any other ideas?


 


Thanks Paul

Expert:  Mark replied 3 years ago.

Did the engine crank over?

 

Mark

Customer: replied 3 years ago.

.No. As originally said nothing to starter. Am very puzzled

Expert:  Mark replied 3 years ago.

Does the red LED for the immobiliser go out when you switch ignition on?

 

Mark

Customer: replied 3 years ago.

Mark.


 


as explained when I 1st enquired. There is no red light on the door or by the radio.


 


When I put key in ignition. All dash lights come on as usual. When I turn the key to operate starter motor. The vehicle makes a buzz sound. The vehicle does not crank.


 


I get impression the immobiliser has somehow stopped working. So does it reqire some kind of resetting?


 


Thanks


paul

Expert:  Mark replied 3 years ago.

If there is no LED for the immobiliser then it does look like you have an immobiliser fault.

 

You will need the use of a suitable scan tool to check this. The scan tool will also show if the key is being recognised or not.

 

Mark.