Hello, I hope I can offer you some assistance.
Do you have the chassis number of the car? So I can obtain the correct details. Did the transmission failure message not appear with the original fault? Did the garage say what was wrong with the gearbox or tell you the fault codes obtained?
Let me know and I'll reply as soon as I'm able to.
where would i find the chassis number ? The transmission failure messgae didn't appear at the original fault, it appeared for the first time after the regen, fuel valve change and fuel filter change. It reappeared after the gearbox service. The Ford garage have just said the gearbox is a sealed unit and they don't have the tools or the skills to repair it and the recommendation following a call with Ford is to replace it.
number is XXXXX the passenger side at the bottom edge of the windscreen, it is 17 digits long and will start WF0SXXGBWS. If you're unsure about this is the transmission a power shift or standard automatic?
Let me know.
my car is at the garage so i will check the paper work when i get home this evening. i think it is a powershift, there is the automatic gear stick and then next to it something with +/- on it, i have't ever used it though - sorry
No problem, see if you can get any more information from the garage as well.
I'll keep any eye out for your reply.
any ideas in the meantime ?
the transmission is a 6 speed powershift transmission so as I said originally if the oil and filter hasn't been replaced as specified this will cause premature failure.
as the dealer said the transmission is a sealed unit other than replacing the clutch cover, clutch and damper there are no parts available from Ford.
The main thing before replacing the transmission is to make sure there is no electrical problem with the transmission but without the stored DTC(s) it is difficult to provide further information.
As I said before speak to Ford about a contribution this will substantially reduce the cost if the transmission needs replacing but I suspect they will be reluctant to contribute if the oil and filter wasn't replaced on time.
Let me know if I can advise any further especially if you can find any more information from the garage.