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Matt
Matt, Mechanical Engineer
Category: Ford
Satisfied Customers: 178
Experience:  BEng hons Mech engineering, in auto industry 22 years
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2011 ford focus steering wheel locks while driving, been in

Customer Question

2011 ford focus steering wheel locks while driving, been in the garage three times but steering still locks. This has happened 3 times in one month. JD
Submitted: 2 years ago.
Category: Ford
Expert:  Gallagher99 replied 2 years ago.
Hi there ,good afternoon to you
Am sorry to hear your having issues with your focus


Ok I just need to clarify what is actually happening

Ok does the steering go really heavy when driving or is it notchy or does it lock completely in the case where the steering wheel can't be moved at all
Does any messages or lights appear on the dash when this happens

Regards in advance

Brian
Customer: replied 2 years ago.


steering wheel locks completely switch key off then back on and the car is alright for driving till it happens again

Expert:  Gallagher99 replied 2 years ago.
Hi thanks
Ok do you have your registration number there also do any warming lights or messages come on when this fault happens

Regards Brian
Customer: replied 2 years ago.

messages do come up but i,m to busy trying to stop the car and then to get it going again as i.m on a busy road. is it the car registration your after.

Expert:  Gallagher99 replied 2 years ago.
Hi there yes it's the reg or chassis if reg is private
It is to check if there is any live sessions recorded at fords in Regards to fault codes

Has your main dealer contacted ford about this issue as if the steering wheel is pyshically locking solid this is a major safety concern

Regards Brian
Customer: replied 2 years ago.

yes in touch Ford/uk garage dianosed electronic fault but it does not tell them what is at fault.

Expert:  Gallagher99 replied 2 years ago.
hi thanks do you have the registration number or chassis number so i can check for sessions

was this checked at aford main dealer

regards brian
Expert:  Gallagher99 replied 2 years ago.
Hi there

Do you know what fault codes were logged ie U3000

Regards Brian

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