How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask JagLandyFord Your Own Question

JagLandyFord
JagLandyFord, ASE Certified Technician
Category: Ford
Satisfied Customers: 87
Experience:  Ford Technician
33615967
Type Your Ford Question Here...
JagLandyFord is online now

Ihad my clutch changed on my transit connect van last year

Customer Question

Ihad my clutch changed on my transit connect van last year it now intermittently has crunching in reverse , and sometimes jumps out of 1st gear the garage says there is no problem with the clutch etc and has dropped the gearbox to get it checked although im not convinced .Have you any ideas ?.
Submitted: 2 years ago.
Category: Ford
Expert:  Shantal-Mod replied 2 years ago.
Hello,
I'm Shantal and I'm a moderator for this topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like for us to close your question?
Thank you,
Shantal
Customer: replied 2 years ago.

Hi, yes I would still like to seek the advice of a professional please that is why I paid the fee to seek an opinion from a Ford mechanic, to hopefully provide me with some additional answers as to what the problem may be .

regards Jerry

Expert:  Shantal-Mod replied 2 years ago.
Hello Jerry,
Thank you for getting back to me. We will continue to look for a Professional to assist you.
However, should you wish to close your question and reverse your charges at any time please let me know.
Thank you for your patience,
Shantal
Expert:  JagLandyFord replied 2 years ago.
Hi Jerry,
When the clutch failed last year - as a result of poor gear engagement - some subsequent damage has most likely occurred to the transmission mechanicals.
There are synchro measure gears which have small 'dog teeth' on them to aid with the smooth gear selection.
When a clutch is worn out - gear selection is poor and normally causes 'grinding' of these dog teeth as a result.
So 12 months later - you may still have a good clutch operation - but the damage to the teeth since the original clutch failed - has continued to deteriorate the dog teeth.
So usually the first signs of failure and no signs of improving will be when 1st and Reverse gears will not 'stay' selected. They keep 'popping out' unless you hold the gear lever in place to hold it in the desired gear.
Latter gears - 2nd, 3rd, 4th, etc don't usually get the same damage - as once you have the vehicle moving at speed - it becomes easier to select gears, and less strain on the synchro meshes etc.
So I would tend to agree that in this instance - you now have a concern with the Transmission mechanicals, which will require a replacement transmission or a strip and rebuild of the gearbox.
If they have removed the unit - they will be dismantling the gearbox to inspect and confirm their suspicions. Once confirmed - you should be able to request that they show you the failed / damaged components.
This will help to put your mind at ease before allowing them to continue with the proposed repairs.
I hope that helps.
Customer: replied 2 years ago.

Hi ,thanks for your reply they checked the clutch and said it was ok, the gearbox was sent to a specialist and returned with no visible problems .They have also changed the master cylinder as well as the actuator cylinder which was changed when they changed the clutch last july after the other one burnt out.I got the van back on Wednesday but it still goes tight and crunches sometimes when going into reverse. I think my garage has run out of ideas now do you have any suggestions please ? .


regards jerry

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    177
    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    177
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Ford Mechanic

    Satisfied Customers:

    140
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FO/fordspec/DSC00877.64x64.JPG fordspec's Avatar

    fordspec

    Ford Technician

    Satisfied Customers:

    11
    ford technician
  • http://ww2.justanswer.com/uploads/AL/allagher/2015-6-23_213635_image.64x64.jpg Gallagher99's Avatar

    Gallagher99

    Senior Vehicle Technician

    Satisfied Customers:

    545
    SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Ford Technician

    Satisfied Customers:

    40
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Auto Service Technician

    Satisfied Customers:

    59
    Qualified City & Guilds
 
 
 

Related Ford Questions