How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask sean Your Own Question

sean
sean, Ford Technician
Category: Ford
Satisfied Customers: 3104
Experience:  Ford Master Technician.
31670004
Type Your Ford Question Here...
sean is online now

the gear stick on my focus automatic will move but no gears

Resolved Question:

the gear stick on my focus automatic will move but no gears are engaged. The dashboard display flashes "P" regardless of which position the gear stick is in.
Submitted: 2 years ago.
Category: Ford
Expert:  sean replied 2 years ago.
Hello, I hope I can offer you some assistance.
Do you know which transmission is fitted to the car? If not do you have the VIN? So I can obtain the correct details.
Thank you.
Customer: replied 2 years ago.
Wf0fd95l68vk89046
Expert:  sean replied 2 years ago.
Hello again,
the transmission is the 4F27E transmission which means there is still a mechanical link between the gear select lever and the transmission.
Start by checking that the cable hasn't come adrift from either end, your description that the flashing P is there whichever position the lever is in suggests that the cable isn't moving the transmission range sensor so the sensor is always in the P position hence the car not moving.
The cable attaches to the range sensor on the front of the transmission, have an assistant move the select lever while you check if the cable moves the range sensor, the lever that the cable it attached to bolts to the sensor so make sure if the cable is moving OK that the bolt isn't loose in the sensor allowing the lever to move but not moving the sensor.
Below shows the range sensor so you have an idea of it's location.
graphic
If the cable is OK then it may be a concern with the transmission control module not proocessing the information but unfortunately to check this would require diagnostic equipment to retreive any stored fault codes from the module memory.
Start with these points, let me know if you have more questions regarding this and I'll reply as soon as I'm able to.
Best wishes,
Sean.
Customer: replied 2 years ago.

Hi Sean

I have not had time to check the cable yet, I will get back to you once I have verified if it is still connected at both ends.

Expert:  sean replied 2 years ago.
No problem, I'll keep an eye out for your reply.
Regards,
Sean.
sean, Ford Technician
Category: Ford
Satisfied Customers: 3104
Experience: Ford Master Technician.
sean and other Ford Specialists are ready to help you
Customer: replied 2 years ago.

Hi Sean

You were correct the cable had disconnected at the range sensor. The connector was broken. I was able to get the car into drive so that I could take it to the garage for replacement of the part.

Thanks for your help

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    185
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    185
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Ford Mechanic

    Satisfied Customers:

    140
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FO/fordspec/DSC00877.64x64.JPG fordspec's Avatar

    fordspec

    Ford Technician

    Satisfied Customers:

    11
    ford technician
  • http://ww2.justanswer.com/uploads/AL/allagher/2015-6-23_213635_image.64x64.jpg Gallagher99's Avatar

    Gallagher99

    Senior Vehicle Technician

    Satisfied Customers:

    556
    SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Ford Technician

    Satisfied Customers:

    41
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Auto Service Technician

    Satisfied Customers:

    59
    Qualified City & Guilds