How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Gallagher99 Your Own Question

Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3018
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
17855046
Type Your Ford Question Here...
Gallagher99 is online now

Hi there. I have a late 2008 Focus Titanium. I had problems

Resolved Question:

Hi there. I have a late 2008 Focus Titanium. I had problems with the dash display staying on after leaving the car, so draining the battery which set off the alarm and compounding the problem. I have been advised that this happened because the microprocessor in the stereo/satnav had 'blown', the stereo was now scrap and this is a common problem for that model. I trust the mechanic but know he went to a specialist over this issue. Is this a common problem and, is the unit beyond repair? Many thanks, Dave.
Submitted: 2 years ago.
Category: Ford
Expert:  Gallagher99 replied 2 years ago.
Hi there Dave good evening to you
Ok did removing the audio unit solve the battety drain /dash staying alive
Does the vehicle have Bluetooth
Regards Brian
Customer: replied 2 years ago.

Hi Brian.

Thanks for your reply. Yes, the problem has gone since the unit was removed but, no, we didn't have Bluetooth.

Kind regards,

Dave.

Expert:  Gallagher99 replied 2 years ago.
Hi Dave sorry for the delayed response I've been having connection issues
Ok the reason the cluster does not shut down (staying awake ) is that one of the vehicles modules on either the mid speed or high speed CAN bus (2 wiredata network )is staying awake and keeping the full can bus alive As the cluster is the gateway /handshake between the high and mid speed CAN
The audio unit which is our fault is in the mid speed can bus and internally doesn't shut down (go to sleep )causing the can network to stay alive
This is not a common fault as such but is one of many modules that can keep the can network alive
Some audio specialists may be able to resolve the issue(not something I have had done personally )
but in my dealership we would replace the unit with either a new one or more commonly a reconditioned unit
Your old one for a recon one (you would need to check the prices on this procedure )
If you need anymore help or advice on this issue please let me know
If you are completley satisfied with my answer /advice
PLEASE RATE MY ANSWER
Kind regards ***** ***** and have a nice evening
Brian
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3018
Experience: SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
Gallagher99 and other Ford Specialists are ready to help you
Customer: replied 2 years ago.

Thanks, Brian.

Couldn't ask for more. Will certainly use your service again ('though would be bad news if I had to :-()

Cheers,

Dave.

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    185
    BEng hons Mech engineering, in auto industry 22 years
< Previous | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    185
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Ford Mechanic

    Satisfied Customers:

    140
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FO/fordspec/DSC00877.64x64.JPG fordspec's Avatar

    fordspec

    Ford Technician

    Satisfied Customers:

    11
    ford technician
  • http://ww2.justanswer.com/uploads/AL/allagher/2015-6-23_213635_image.64x64.jpg Gallagher99's Avatar

    Gallagher99

    Senior Vehicle Technician

    Satisfied Customers:

    556
    SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Ford Technician

    Satisfied Customers:

    41
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Auto Service Technician

    Satisfied Customers:

    59
    Qualified City & Guilds