How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gallagher99 Your Own Question
Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3194
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
17855046
Type Your Ford Question Here...
Gallagher99 is online now

My partner has 55plate fiesta.One month ago front passenger

Customer Question

My partner has 55plate fiesta.One month ago front passenger coil spring broke.Duly repkaced by local garage.Two weeks fine,then parked up whle away.On return,first dwy back,driving off drive,to go to work,new coil spring breaks!
Same garage repairs(used for years).Similar price,but seems too much of coincidence to happen so soon in same wheel.Should second repair be free,or covered for free replacement under a parts warranty.
Feels like garage are at fault.
Is it a reasonable concern on our part to feel a little disappointed to be charged,or am I dreaming?
Hope you can help.
Submitted: 2 years ago.
Category: Ford
Expert:  Gallagher99 replied 2 years ago.
Hi there ,good afternoon to you
Ok the coil spring will be covered under parts warranty
You need to return the vehicle to the garage that carried out the work and they will contact who supplied the part and then have it replaced for you under parts warranty
I would think The spring will not be genuine ford one but from a motor parts supplier which you won't have any issues getting a spring under parts warranty
Most spring manufactors give a 1 year warrsnty on there parts
If you need anymore help or advice on this issue please let me know
If you are Completely satisfied with my answer /advice
PLEASE RATE MY ANSWER
Kind regards ***** ***** and have a nice day
Brian

Related Ford Questions