How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gallagher99 Your Own Question
Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3200
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
17855046
Type Your Ford Question Here...
Gallagher99 is online now

I have a focus 2008 but the key just keeps turning and wont

Customer Question

i have a focus 2008 but the key just keeps turning and wont relaese the bonnett, i have called hartwell fords but they are telling me it will cost about £1000 to fix??
Submitted: 2 years ago.
Category: Ford
Expert:  Gallagher99 replied 2 years ago.
Hi there ,good afternoon to you
Ok just to confirm the issue is basically the bonnet doesn't open with the key just turns
can the key be removed from the bonnect lock or key isn't stock /jammed
Regards ***** *****
Brian
Customer: replied 2 years ago.

no the key is not stuck

Customer: replied 2 years ago.

No the key is not stuck just turning but not clicking bonnet catch?

Expert:  Gallagher99 replied 2 years ago.
Hi there thanks
Ok the fault lies with a broken bonnet release rod /clip a common issue on the focus
This rod is Attached to the bonnet latch and activates the latch when the key is turned
The end part of the rod breaks between the rod and the latch
You will need a new bonnet build up kit to resolve this issue
then the ONLY way to access /open the bonnet to complete repair is to remove the 2 x 10 mm volts from the bonnet latch from underneath the vehicle
This is tight on the focus /c-max but manageable
with the under-shield dropped down remove the 4 x10 mm bolts that secure radiator bracket remove/drop the radiator downward this gives you more room to access the latch bolts
And using a light look upward and you will see the 2x10 mm bolts that hold the latch to the body
What you need to do Is remove these 2 bolts then using a suitable lever /screwdriver lever the latch out of its locating pegs and push the bonnet up
The bonnet will come up with the latch locked on to it
This is the only way of getting round this issue
This can be a tight job to do )removing the latch bolts as there is limited room
I personally use a ratchet spanner to remove them
Or a very small quarter drive ratchet and socket
Once removed the new part can be installed
This comes as a lock kit (you can just swap the old lock Into the new rod assembly by punching the very small roll pins out
As building these locks isn't straight forward
The lock kit is around £50 from memory and the complete job takes around 1 hour to 1.5 hours labour to complete so I have no idea where £1000 figure has came from
Depending on who is doing the job
I have personally done many /many of these lock kits so can do it in around 45 mins this includes gaining access and building /fitting new lock kit
But most dealers will charge 1- 1.5 hours labour plus the part
If you need anymore help or advice on this issue please let me know
If you are Completely satisfied with my answer /advice
PLEASE RATE MY ANSWER
Kind regards ***** ***** and have a nice day
Any postive feedback or bonuses are greatly appreciated
Brian
Gallagher99 and other Ford Specialists are ready to help you
Customer: replied 2 years ago.

ok thank you i will try this tomorrow and get back to you

Expert:  Gallagher99 replied 2 years ago.
Hi there ,no worries I look forward to your reply
Regards ***** *****
Brian
Customer: replied 2 years ago.
Thank you for your help
Expert:  Gallagher99 replied 2 years ago.
Hi there good evening to you
No worries
If you ever need any future help or technical advice please let me know
Kind regards ***** *****
Brian

Related Ford Questions