How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Shantal-Mod Your Own Question

Shantal-Mod
Shantal-Mod, Moderator
Category: Ford
Satisfied Customers: 10
Experience:  Moderator
73554018
Type Your Ford Question Here...
Shantal-Mod is online now

Bonnet release on 97 Transit broken, have removed front

Customer Question

Hi, bonnet release on 97 Transit broken, have removed front grill to look at bonnet catch on slam panel, but the radiator seems to be in the way of accessing the catch mechanism, I can feel around the upright support on the slam panel, I can find the catch (top part), but cannot work out / see what to do - any advice please ?
Submitted: 9 months ago.
Category: Ford
Expert:  Matt replied 9 months ago.
Hello You might have more success trying to reach the catch from underneath?if you have an undertray on the engine bay then this will need to be removed 1st and then reach up to the cable run with some long nose pliers
Customer: replied 9 months ago.
Hi Matt,I can't move the transit, or lift it to get access from underneath because it won't start, hence the need to open the bonnet.
I can feel right around the bonnet catch and see the safety release, but not the cable and lever :
could you help me find the lever attached to the cable ?Where is the cable run sited ?Can you confirm where it is attached relative to the bonnet catch - that would help me locate it and the bonnet catch.CheersShane
Expert:  Matt replied 9 months ago.
hello if you have one of the transits with the key lock in the bonnet then you can also try moving the key drive directly like this
Customer: replied 9 months ago.
Hi Matt,No I don't have a key slot in the grill and anyway as I have removed the grill for access I could do that directly.Can you answer my earlier questions relating to the cable run and the connection to the bonnet catch ?RegardsShane
Expert:  Matt replied 9 months ago.
Hello Shame OK I'm going to have to opt out here as I don't have the information that you require good luck
Customer: replied 9 months ago.
OK, thank you for referring me Matt.
Expert:  Shantal-Mod replied 9 months ago.
Hi,
I’m a moderator for this topic. It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you right away, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you,
Shantal
Expert:  Shantal-Mod replied 9 months ago.
Hello,
I apologize as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,
Shantal
Expert:  Shantal-Mod replied 9 months ago.
Hello,
Please understand it is rare for us not to be able to find the right Professional to assist our customers. We can return your good faith deposit to the original funding source.
Please let me know how you wish to proceed and again I apologize for any inconvenience this may have caused.
Thank you,
Shantal
Customer: replied 8 months ago.
Hi Shantal,Please refund to my account and I'll go to my local garage.Thank youShane

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Matt

    Matt

    Mechanical Engineer

    Satisfied Customers:

    173
    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    173
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Ford Mechanic

    Satisfied Customers:

    140
    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FO/fordspec/DSC00877.64x64.JPG fordspec's Avatar

    fordspec

    Ford Technician

    Satisfied Customers:

    11
    ford technician
  • http://ww2.justanswer.com/uploads/AL/allagher/2015-6-23_213635_image.64x64.jpg Gallagher99's Avatar

    Gallagher99

    Senior Vehicle Technician

    Satisfied Customers:

    532
    SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    Ford Technician

    Satisfied Customers:

    39
    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar

    Mark

    Auto Service Technician

    Satisfied Customers:

    59
    Qualified City & Guilds