How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Matt Your Own Question

Matt, Mechanical Engineer
Category: Ford
Satisfied Customers: 20364
Experience:  BEng hons Mech engineering, in auto industry 22 years
Type Your Ford Question Here...
Matt is online now

Ford KA Zetec 2011 ABS and power steering warning lights on

Resolved Question:

Ford KA Zetec 2011 ABS and power steering warning lights on and won't start
Submitted: 2 months ago.
Category: Ford
Expert:  Matt replied 2 months ago.


if the car cranks / turns over but won't catch then I'd so some basic tests

1st check for spark by removing one of the spark plugs and plug it back into its lead and rest it on the metal of the engine ( DO NOT hold it on place by hand) then have your assistant turn the engine over whilst you watch the plug. It should give a fat blue spark at regular intervals.

If not then check that there's power to the coil pack (at the other end of the plug lead) using a meter. If there’s 12V at the pack but no spark then check the ECU power supply (fuse and relay) and also the connections to the crankshaft speed sensor.

If there is a spark and its still not starting then its likely that the ECU isn't opening the fuel injectors, if the injectors are working you can hear them click - its difficult to hear them with background noise so use a long screwdriver like a stethoscope, placing the handle end in your ear and the metal tip against the body of the injector whilst your assistant turns the engine over.

If you can't hear anything check the ECU power is present by measuring voltage at the fusebox and on its relay socket if OK then check the connections to the crank speed sensor and consider replacing this sensor if the wiring / connections look OK

If the car will start using a squirt of quick/ easi start into the intake then this confirms the problem is lack of fuel

Also its worth checking that the electric pump that feeds the injectors is working correctly, it should run for a few seconds then switch off when you first turn the ignition on. If you remove the filler cap to the fuel tank and listen inside while your assistant flicks the ignition you should hear it clearly

If the connections to this are corroded or damaged then the pump could stop at any time. Check that its relay switches in and out and the relay contacts are clean and bright – replace the relay if in any doubt and do the same for the fuse, ideally measure the voltage at the pump and check its getting 12V.

You should be getting around 3 bar measured at the injector rail check to see if the plugs are getting wet indicating fuel is flowing – if not and the injectors are opening then there’s a problem with the pump or the filter or even the pressure regulator

Customer: replied 2 months ago.
No the car doesn't crank at all and it's not the starter motor.
Expert:  Matt replied 2 months ago.


If the car's not cranking then first check it can turned over by hand so double checking for any mechanical issues

If OK then check that the main battery cables are on tight and the terminals are clean and bright. Do the same for the engine / gearbox earth strap.
Then follow the main positive lead back to the engine and down to the starter motor, and check the connection at this end as well.

There should also be a small wire to the motor which should have 12V when you're turning the ignition switch to crank. If the 12V isn't there, check back along this wire for damage to the insulation or corroded connections

This 12V feed comes directly from the ignition switch so this may be faulty and need replacing

Check the resistance of the main positive lead that runs down to the motor as anything more than a few ohms and it should be replaced

Don't forget to try a jump start from another car / battery as its possible the battery is poor, if you have a voltmeter a healthy battery should read 12.7+V

also try substituting the battery for another as I've known a very flat battery to drag down the system voltage too far even with jump cables

one other thing to consider is that the immobiliser is faulty and preventing the starter from being enabled - however if the dash / ignition lights are on then this usually means that its off

Customer: replied 2 months ago.
Hi Matt, As this is my daughters car I described the faults she mentioned to me. On checking the car out today myself the problem was simple. A flat battery. I have replaced it and all is ok now. Daughters!! Sorry that I have had to trouble you.
Expert:  Matt replied 2 months ago.


glad you got it sorted

Bear in mind that the site takes a deposit from you at the beginning and this is held by the site until you rate my answer at which point the cash is split between the site and the expert. I am only paid for my work on this question if you rate my answer, using the star system at the top of the screen. Please do not forget! Thank you

Matt, Mechanical Engineer
Category: Ford
Satisfied Customers: 20364
Experience: BEng hons Mech engineering, in auto industry 22 years
Matt and other Ford Specialists are ready to help you

What Customers are Saying:

  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex

Meet The Experts:

  • Matt


    Mechanical Engineer

    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
< Last | Next >
  • Matt's Avatar


    Mechanical Engineer

    Satisfied Customers:

    BEng hons Mech engineering, in auto industry 22 years
  • Mike Kelly's Avatar

    Mike Kelly

    Ford Mechanic

    Satisfied Customers:

    17 years experience as an auto mechanic, foreign and domestic. 5 years running my own repair business.
  • fordspec's Avatar


    Ford Technician

    Satisfied Customers:

    ford technician
  • Gallagher99's Avatar


    Senior Vehicle Technician

    Satisfied Customers:

  • Robert's Avatar


    Ford Technician

    Satisfied Customers:

    Fully qualified 19+yrs exp/self employed technician in the UK
  • /img/opt/shirt.png Mark's Avatar


    Auto Service Technician

    Satisfied Customers:

    Qualified City & Guilds

Related Ford Questions