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Ben Jones
Ben Jones, UK Lawyer
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Has the person who used my Visa card been caught? Ref No. NFRC

Customer Question

Has the person who used my Visa card been caught? Ref No. NFRC 160201313685?
Submitted: 8 months ago.
Category: Fraud Examiner
Expert:  Zoey, JD replied 8 months ago.
Hello,We would have no way of knowing if your complaint to Lloyd's Bank's fraud department resulted in an arrest. You would need to call Lloyds and ask them directly if they reported the fraud to law enforcement and if the person who used your Visa was ever apprehended. If you contacted us somehow believing that we were Lloyd's Bank, we are not. We are JustAnswer.com, a general information service. If that's not who you intended to reach you could contact Customer Service at***@******.*** and ask for a refund of your deposit. If there is anything with which we can help, for example, if you want to know who else besides your credit card carrier you should report the identity theft to or what steps you can take to prevent further identity theft, please reply here on this question thread and I will be happy to assist you.

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