The only Boon and Sons that I know of is a highly reputable rubbish removal company in New York STate. I somehow doubt that this is the company you are asking about.
Do you have a website and/or a snail mail address for this company?
What is the nature of your relationship with this company? What are they supposed to do for you and what must you do for them in return?
Just checking in to see if you still need help. If so, please reply here on this question thread.
My colleague Zoey is correct in that we DO need more information before we can assist.
Can you give us some information on which company you mean? is it UK based?
Do you have any contact details/website addresses?