How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Zoey, JD Your Own Question

Zoey, JD
Zoey, JD, Criminal lawyer
Category: Fraud Examiner
Satisfied Customers: 24046
Experience:  Active member of the NYS bar since 1989
18321761
Type Your Fraud Examiner Question Here...
Zoey, JD is online now

COMPANY WITH NAME" TRADE 24" IN LONDON, AGENT FOR FOREX,

Resolved Question:

COMPANY WITH NAME " TRADE 24 " IN LONDON, AGENT FOR FOREX, THEY SIMPLE KEEP MY MONEY, NO RESPONSE ANY E-MAILS, NON SEND BACK MY MONEY AT ALL !!
Submitted: 5 months ago.
Category: Fraud Examiner
Expert:  Zoey, JD replied 5 months ago.

Hello,

Do you have a website for this compay?

Customer: replied 5 months ago.
WWW.TRADE24.UK.CO
Expert:  Zoey, JD replied 5 months ago.

Thank you. Please give me a few moments to look up the company and see what I can find.

Expert:  Zoey, JD replied 5 months ago.

I don't find a website at that location. There is a Trade 24 at https://www.trade-24.com. Is that the one you used?

Customer: replied 5 months ago.
THIS IS THE ONE WHAT YOU FINDED.
Expert:  Zoey, JD replied 5 months ago.

Most governments do not regulate forex trading at all, which makes investing in something like this very different from any other type of investments. That is, without any kind of government regulation and operating usually somewhere offshore out of the reach of your law, unregulated binary and forex brokers frequently make their own rules and break their own agreements at will.

Their advertising attracts investors with promises of high return, but all too frequently the company steals your money by trading it away without your authorization or, as they've done with you, simply keep your money. Almost all unregulated binary and forex brokers are scams.

This company's website claims that they are based in Bulgaria. At various times they have also claimed to be based in London. Their website traces to the US, and the company is using a private US proxy service to hide its real location. Where is it really? Unfortunately, your guess is as good as mine.

The company traces back to 2014.

The UK's Financial Conduct Authority has a register which you can search to find out whether a broker is trading lawfully. The FCA has an investor alert out on Trade 24. They advise against dealing with them because they are not authorized to trade in the UK, are trading lawfully and are running a scam.

If you can find out who and where they really are, you can sue them for what's in your account, but that may be easier said than done, since finding out where they really are is likely to be a job for law enforcement.

You need to contact ActionFraud at Actionfraud.police.uk. Also, the FCA has a consumer helpline at 0800(###) ###-####which may offer you some assistance.

Once you have read this, let me know if you still wish a phone call.

Expert:  Zoey, JD replied 5 months ago.

Just checking in to see if you need more help or any clarification of my answer. If so, please reply here on this question thread.

Customer: replied 4 months ago.
I AM STILL THINKING WHAT TO DO WITH THIS CROOKS. ITS VERY PAINFUL.
Expert:  Zoey, JD replied 4 months ago.

I'm sure it must be very upsetting, and I wish I was in a position to give you better news. Unfortunately, however, this company is a known scam. The only way that you'll be able to get your money back from them is if law enforcement authorities can locate them and bring them to justice. Then, once you knew their actual whereabouts, you could sue them for their fraud and for the return of your money.

The only way you'd be able to expedite that -- scammers of this sort are professional thieves and can vanish into cyberspace -- would be to hire an international private investigator to see if he can turn them up in Bulgaria, or anywhere else. Whether you would want to throw a lot of good money after bad to accomplish that is something you'd have to decide for yourself.

In the future, however, when you wish to invest, you should stick to companies in the UK who are regulated by your Financial Conduct Authority. Their advertising may not show possible investment returns that are as attractivve as Trade 24 and others like it, but what good are the promises of a company that has no intention of ever keeping them and which you cannot hold to their contract because you can't even find them?

I wish you the best of luck going forward.

Customer: replied 4 months ago.
THEY ARE HERE IN LONDON , THEY USED TO BE WITH ME IN CONTACT THE FOLLOW LOCAL TEL, NRS.1)***********2)*********** THEY HAVEN A 3 ONE, JUST NOW I CAN NOT FUNDED,
THEY ARE SITUATED HERE IN HENDON- GOLDERS GREEN.
Expert:  Zoey, JD replied 4 months ago.

If they are indeed in the UK, you can talk to a local solicitor and go after them for your money. But I suggest that they are just using a call service in the UK and that their office either doesn't really exist or is little more than a virtual address and a mail drop. I say that because their own website specifies that they are located in Bulgaria and because the UK's Financial Conduct Authority says they have no authorization to do business in the UK.

If they are in the UK, they are operating illegally and you can get them shut down.

Customer: replied 4 months ago.
HERE ARE THE LOCAL ADDRESS,21 VALENTINE PL. LONDON SE 18 QH
TEL.***********
Expert:  Zoey, JD replied 4 months ago.

Thank you.

I've attached a screenshot of what 21 Valentine Place looks like according to Google Earth. Frankly, it looks residential and not like an office building.

But regardless, if Trade 24 is actually doing business at that location, you need to get a solicitor and go after them there for the return of your money. You could also report them to Trading Standards.

I wish you good luck with that.

Zoey, JD, Criminal lawyer
Category: Fraud Examiner
Satisfied Customers: 24046
Experience: Active member of the NYS bar since 1989
Zoey, JD and other Fraud Examiner Specialists are ready to help you

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
< Previous | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I Couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Ben Jones

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    1505
    Qualified Solicitor - Please start your question with 'For Ben Jones'
< Previous | Next >
  • http://ww2.justanswer.com/uploads/BE/benjones/2015-12-1_0437_ennew.64x64.jpg Ben Jones's Avatar

    Ben Jones

    UK Lawyer

    Satisfied Customers:

    1505
    Qualified Solicitor - Please start your question with 'For Ben Jones'
  • http://ww2.justanswer.com/uploads/ZO/ZoeyJD/2014-6-19_11019_14.64x64.jpg Zoey, JD's Avatar

    Zoey, JD

    Criminal lawyer

    Satisfied Customers:

    162
    Active member of the NYS bar since 1989
  • /img/opt/shirt.png Laurie Palace's Avatar

    Laurie Palace

    Consultant

    Satisfied Customers:

    157
    30 years of experience as an Insurance SIU investigator.
  • http://ww2.justanswer.com/uploads/MS/MsAM/2012-6-9_16426_anna.64x64.jpeg Anna's Avatar

    Anna

    Teacher, writer, biologist

    Satisfied Customers:

    270
    Great research skills, variety of work experiences, teaching experience.
  • http://ww2.justanswer.com/uploads/PD/pdheslin/2012-6-6_232056_pambig.64x64.jpg pdheslin's Avatar

    pdheslin

    Consultant

    Satisfied Customers:

    51
    20+ years of internet site creation and search engine optimization. Dozens of search tools at my disposal.
  • http://ww2.justanswer.com/uploads/BL/blueflowers1063/2013-10-10_35834_KimHolidays1.64x64.jpg Kim D.'s Avatar

    Kim D.

    Consultant

    Satisfied Customers:

    27
    Researcher 20+yrs in small and large institutions
 
 
 

Related Fraud Examiner Questions