Hello, my name is***** am a qualified lawyer and I will be assisting you with your question today.
Could you please provide me with the full web address so that I can look into this for you? Thank you
Hi there, I would be rather wary of cold callers offering to fix your computer problems, even if there has been a history of hacking. You have to consider how they found out this information in the first place and why they are so concerned with resolving the issue for you. It is not uncommon for someone to deliberately infect you and then offer to resolve the issues for you, simply making money from the problem they caused you in the first place. Of course I am not saying that this is what has happened here but it could have been the case.
If you did have virus or hacker problems then it would be best if you take steps to resolve that yourself, rather than rely on cold callers who you do not know anything about and whose agenda you are unaware of. I would therefore advise you against paying anything to these people and if you are having any issues with hackers, to approach people capable of resolving this yourself as then you can research the companies you will be using.
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