Hi,I'm Zoey and I'll be assisting you. I'm reviewing your question now. Please be patient while I research and compose a reply for you.
Phone calls are a premium service and are strictly optional. We can proceed here on this question thread. I will have an answer for you shortly.
I'm sorry but this is not a free service.
If what you want is a refund of your deposit, please contact***@******.*** and they will give it back to you.
Sorry that I cannot be of further assistance.
Good luck to you.