There seems to be a complete misunderstanding over ths enquiry about
my technical problem with Panasonic Wireless Headphones RP-820.
I had been in comunication direct with Panasonic who had provided
information which did not work! My contact with Panasonic had been first by telephone and later via their website on line. Somehow, through their website I came upon the availability of further technical advice and too up that facility in the belief that I was still dealing with Panasonic!
From your further information request, I now realise that the position is quite different and with this present enquiry I am not online to Panasonic at all and that you are a broad rangeing enquiry source.
Please, therefore, take no further action. I will get back to Panasonic. I assume that I will not be charged the £22 for this enquiry as my problem continues to be unresolved. I apologise for my misunderstanding about your services. I am 87 and better served by
being able to talk to someone on the telephone.
Thank you Mr. Expert. Leslie Blunden. XXXXX@XXXXXX.XXX
Hello Mr Leslie Blunden,
That's not a problem, we understand. I will go ahead and close your question and also reverse your charges.