go live model 4er41
on my main menu screen I do not have a change preferences button
error code 2023 on my go live 820 device
Since I changed my password ***** week I have had no Live traffic updates.The message "unknown username and password *****" has been showing ever since followed by re -enter. I have done this to no avail. As i have already said the following code appears under the above message -Error code 2023
Went back to factory settings and reset. Now working again normally. Had to re-enter Username and password ***** device and not computer.
Having been a User with TomTom for many years I do not feel that the £20 a month I signed up to is value for money as this is only the second time in many years that I have needed help.Would you therefore please cancel the arrangement.