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Richard
Richard, Technician
Category: GPS
Satisfied Customers: 33886
Experience:  GPS Specialist
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GPS

Golf Buddy world. touch screen will not respond.

Submitted: 1 year ago.
Category: GPS
Ask Your Own GPS Question
Richard, Technician
Satisfied Customers: 33886
Experience: GPS Specialist
replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you hold the power button for 60 seconds then release which will clear all residue power.
Then power it on and tell me if it now responds please.
Customer reply replied 1 year ago.
Hi Richard, did that but the touch screen will still not work.
Richard, Technician replied 1 year ago.
Thanks
It is the digitizer under the screen that registered touch that has faulted.
A corrupted firmware can cause this. But we have ruled this out by trying to hard restart it.
I am really sorry about this and you are going to have to return the Golf Buddy to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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