GPS Repair Problems? Ask a GPS Technician for Answers ASAP
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This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the unit and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the unit and use it.
Let me know the results please
If you connect it to your computer, what does it then do?
It is the internal memory that has faulted.
A corrupted firmware can cause this. But we have ruled this out by trying to reinstall it.
I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
I understand John, sorry I can only tell you the reality of the situation
Let me know if you need anything else and please remember to rate my service via one of the stars at the top of the screen then submit so I am rated and this is completed