How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Andrew Smith Your Own Question
Andrew Smith
Andrew Smith, Plumber
Category: Home Improvement
Satisfied Customers: 3633
Experience:  City and Guilds Qualified plumber
46681511
Type Your Home Improvement Question Here...
Andrew Smith is online now

I bought a Triton T80Z about 5 weeks ago. It has been going

Resolved Question:

I bought a Triton T80Z about 5 weeks ago. It has been going fine until 2 days ago when it just stopped in the middle of my shower. the electric was ok. Any ideas please?
Chris
Submitted: 3 years ago.
Category: Home Improvement
Expert:  Andrew Smith replied 3 years ago.
Did you lose the water or the heat?
Customer: replied 3 years ago.

The shower was going well,. then it just stopped


 

Expert:  Andrew Smith replied 3 years ago.
Do you still have water coming and is cold, or no water?
Customer: replied 3 years ago.

no water


 

Expert:  Andrew Smith replied 3 years ago.
It sounds like the solenoid valve has failed, stopping the water entering the shower.
You should not have to pay to fix it, you should take it back for an exchange from the place of purchase.
Andrew Smith and other Home Improvement Specialists are ready to help you