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Michael
Michael, Home Appliance Technician
Category: Home Improvement
Satisfied Customers: 9130
Experience:  Home Appliance Technician
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hi

Customer Question

hi
Submitted: 2 years ago.
Category: Home Improvement
Expert:  Michael replied 2 years ago.

Michael :

Welcome and thank you for trusting your technical issue with Just Answer Pearl!

I am Tech Michael and I will be assisting you today.

I have some questions for you in order to assist you the best way possible.

Thank you for your patience as these are technical issues:-)

Please explain the problem and make and model#?

Michael :

I am switching us to Q & A as it works better that way:-)

Customer: replied 2 years ago.

i have potterton flamingo f60s boiler, this morning the 2 switches for heating and water was on but i could not hear boiler sound, i looked at the boiler and pressed grey round button which caused blue flame to go away, i am getting hot water but no central heating and i am trying to re-ignite boiler but its not lighting up

Expert:  Michael replied 2 years ago.

Hi Thanks for that,
When you try to light it does it light even for a few seconds when you hold the button for the thermocouple?
Thank you
Tech Michael
Customer: replied 2 years ago.

hi, no and there is no spark

Expert:  Michael replied 2 years ago.
Hi and thank you for that info.
You can get that part from

http://heatparts.co.uk/category/POTTERTON

Phone: 0114 2589794

Its best to call them to order the part, also I will help you replace that if you like?
I will stick with you until this is fixed one way or another but Since this question may continue for some time, if you will rate my service as good or better
before you close this window, the system here will allow me to schedule free follow ups with you
so your question won't close or time out and you can contact me anytime at no additional cost.
Thank you
Tech Michael
Customer: replied 2 years ago.

you say i have to replace a part but did not say which part?


 

Expert:  Michael replied 2 years ago.

Hi what you need is the spark module or Thermocouple, which ever your is equipped;-)
They both do the same thing but work differently, once you tell them your mod # they will send you correct one for your unit and I will help you with the replacement if you want?
Please rate before you close this window so your question wont time out or end and that allows me to schedule free follow ups in case you need me further but at additional cost to you;-)
Thank you and have a great day!
Tech Michael

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