How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask JamesI Your Own Question

JamesI
JamesI, Developer
Category: Home Improvement
Satisfied Customers: 745
Experience:  I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
75967336
Type Your Home Improvement Question Here...
JamesI is online now

I have heatrae Sadie electric water and heating system,

Customer Question

I have heatrae Sadie electric water and heating system, probably 2011/2012? The water is not heating unless I swicth on the boost switch?! Please advise. Many thanks *****
Submitted: 2 months ago.
Category: Home Improvement
Expert:  JamesI replied 2 months ago.

Hi Jan,

This is most likely a faulty element, but it may also be a tempature thermostat fault.

Your hot water system has two heating elements, one located at the bottom for normal heating, and this has its own thermostat, the second element is located towards the middle of the tank as is to provide a boost of hot water and will also have its own thermostat.

It is for this reason why overnight the water isnt heating up as the bottom element isn't coming on, but when you turn on the boost the water is heating up.

Depending on the exact model you, have the thermostat and element may be one piece. A replacement element and thermostat would be around £120-150.

I would suggest you have this replaced by a suitable trained plumber, if you would like me to recommend someone please provide your postcode.

PS: I assume you mean Saida system not Sadie?

Regards

James

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
< Previous | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Plumberpro

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/PL/Plumberpro/2014-6-23_6520_image.64x64.jpg Plumberpro's Avatar

    Plumberpro

    Plumber

    Satisfied Customers:

    40
    Fully qualified plumbing , heating and gas engineer 20 years experience
  • http://ww2.justanswer.com/uploads/MA/MarkAYng/2011-1-15_16358_Markcameo2008b.64x64.jpg MarkAYng's Avatar

    MarkAYng

    Handyman

    Satisfied Customers:

    0
    Knowledgeable in home, electrical and small appliance repair.
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Home Improvement Enthusiast

    Satisfied Customers:

    332
    Electrical contractor's license
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Electrician

    Satisfied Customers:

    110
    Full time electrician in the USA for over 20 years. Verified USA JustAnswer Electrical Expert for approximately 7 years.
  • http://ww2.justanswer.com/uploads/AM/amesnch/2016-12-2_8571_jamesski.64x64.jpg JamesI's Avatar

    JamesI

    Developer

    Satisfied Customers:

    53
    I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
  • http://ww2.justanswer.com/uploads/FI/fixer2013/2013-7-25_141045_myalbumsspare029.64x64.jpg fixer2013's Avatar

    fixer2013

    Handyperson

    Satisfied Customers:

    43
    I am able to supply most answers for DIY projects, as I have many years experience
  • /img/opt/shirt.png KevinWhiteJA's Avatar

    KevinWhiteJA

    Home Appliance Technician

    Satisfied Customers:

    11
    Worked on Appliances for more than 15 years
 
 
 

Related Home Improvement Questions