How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JamesI Your Own Question
JamesI, Developer
Category: Home Improvement
Satisfied Customers: 1766
Experience:  I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
Type Your Home Improvement Question Here...
JamesI is online now

I bought my Karcher SC3 steam cleaner. I was purchased this

Resolved Question:

I bought my Karcher SC3 steam cleaner. I was purchased this year, in the Cresent Shopping Centre, Co Limerick
When I started to clean my kitchen today, the green light a red light are on together. I have plenty of water in it. No steam what so ever, but the body of the machine heats up, but that's all
I'm desperate. I only buy Karcher as it has such a good name.
Submitted: 1 month ago.
Category: Home Improvement
Expert:  JamesI replied 30 days ago.

Hi Elma,

This when you start the cleaner you dont hear the pump, just notice it is heating up?

I see you raised a question some days ago, do you still require assistance?

Customer: replied 24 days ago.
I need help with this steam cleaner, help
Customer: replied 24 days ago.
When I fill the cleaner with water. It heats up, but when I press the trigger for to get steam, nothing happens.
The green light and the reset button are on together.
Customer: replied 24 days ago.
Look I'm calling from Ireland, so don't know what the code for England
Expert:  JamesI replied 24 days ago.
This suggests it’s a hardware fault, and not user error.
The area code for the UK is 0044 are you looking to call Just answer or karcher?
JamesI and other Home Improvement Specialists are ready to help you
Expert:  JamesI replied 23 days ago.

Hi Elma, I have tried to give you a call but it appears your currently unavailable, please advise a suitable time to call you.