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LOAJ3256
LOAJ3256, Technician
Category: Home Cinema System
Satisfied Customers: 307
Experience:  35 years in Home Theater and Systems Integrator, Senior
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when I insert a dvd into the system the sound plays but the

Customer Question

when I insert a dvd into the system the sound plays but the TV picture is on screen
Submitted: 4 years ago.
Category: Home Cinema System
Expert:  Viet - Technician replied 4 years ago.

Hello Allan! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. What's the model of your system?

Do you have issue with your computer or your TV, or both?

Edit: It looks like you are away; please reply back when you are available to continue. Thank you,

Customer: replied 4 years ago.

the model is CS5 no problem with computer or TV

Expert:  Viet - Technician replied 4 years ago.
I'm sorry, what is CS5? Thank you
Customer: replied 4 years ago.

the CS 5 is the model of he JSB system

Expert:  Viet - Technician replied 4 years ago.
I'm sorry, this is the Computer category; let me forward this issue to the Electronics category/experts. Thank you
Customer: replied 4 years ago.

the sound an vision syste is a JBL CS5

Customer: replied 4 years ago.

the information I have given is all I can give.If this is not sufficient please refund the amount I have paid as you have not sorted out ehe problem

Customer: replied 3 years ago.

Iave forgotten the SIM for my V3.I am unable to access the phone

Expert:  Rusty replied 3 years ago.
Hello, my name is Rusty. I'm having trouble understanding exactly what the problem is. Can you please describe in detail, with model numbers, what the problem is? I see you have JBL speakers, no picture on TV, and a cell phone. ???