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Shahid
Shahid, Customer Service
Category: Home Cinema System
Satisfied Customers: 10498
Experience:  I have been repairing Home Theater Systems as a qualified Sony tech
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i have a ue40f6500 tv and a hw-f3551xu sound bar, which have

Resolved Question:

i have a ue40f6500 tv and a hw-f3551xu sound bar, which have worked fine .i recently purchased a bdh6900 dvd player i have connected the player to the tv with a hdmi cable ,the player works ok but the sound bar dosent ,do i need another connection? or is some thing faulty?
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- How the sound bar connected to TV? is it optical cable or HDMI cable etc?
Thanks.
Customer: replied 2 years ago.

the sound bar is bluetooth and was operating correctly before installing the dvd player.it has aux in andoptical in sockets

Expert:  Shahid replied 2 years ago.
OK, can you please try an optical cable from TV to sound bar and check sound of TV program and DVD player in sound bar?
Thanks.
Shahid, Customer Service
Satisfied Customers: 10498
Experience: I have been repairing Home Theater Systems as a qualified Sony tech
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