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Shahid
Shahid, Customer Service
Category: Home Cinema System
Satisfied Customers: 10479
Experience:  I have been repairing Home Theater Systems as a qualified Sony tech
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Hi On my Samsung HT-X30 I used to have the surround sound,

Customer Question

Hi
On my Samsung HT-X30 I used to have the surround sound, sub woofer etc connected. When I moved house I did not reconnect the speakers and now cannot get sound through my TV.
The DVD display reads as if the speakers are still connected.
Can I reset and just use the HDMI cable direct through the TV audio?
Thanks
Lee
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  Shahid replied 2 years ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Just to be clear, you want to connect the DVD player to TV through HDMI cable to get picture and sound in TV?
Is this correct?
Thanks.
Customer: replied 2 years ago.
Any advice yet?
Expert:  Shahid replied 2 years ago.
Lee,
I asked an info-request, did you get it?
Customer: replied 2 years ago.
Yes. I did reply (twice).
Yes I want to connect LG TV to Samsung DVD with HDMI cable. I have picture but no sound.
Expert:  Shahid replied 2 years ago.
Lee, your both replies didn't come through for some reason, sorry for inconvenience. Please perform following settings which should give sound output in TV speakers..
In Stop mode, press the MENU button on Samsung DVD remote to get menu screen on TV.
Press the Cursor down button to move to Audio and then press the ENTER button.
Press the Cursor down button to move to HDMI AUDIO and then press the ENTER button.
Use the Cursor buttons to select ON and then press the ENTER button.
Now both video and audio signals are transmitted over the HDMI connection cable, and audio is output through your TV speakers only.
I trust my input will help you out. Please feel free to respond if you have any additional questions.
A positive rating to answer would be greatly appreciated, please click on smiley face/star on this page then click submit/finish button so I can get credit on website for my work.
Regards,
Shahid.
Shahid, Customer Service
Satisfied Customers: 10479
Experience: I have been repairing Home Theater Systems as a qualified Sony tech
Shahid and other Home Cinema System Specialists are ready to help you
Customer: replied 2 years ago.
Shahid
Thank you very much!
A perfect result!
Regards
Lee
Expert:  Shahid replied 2 years ago.
Excellent Lee, glad to know the problem has resolved.
Please feel free to respond if you have any additional questions.
Thank you and good luck!
Shahid.
Customer: replied 2 years ago.
Hi Shahid
We tried to watch a DVD this morning but had to perform the Menu, Audio action again. Will we always have to do that or is there a "hard" fix?
Thanks again
Lee
Expert:  Shahid replied 2 years ago.
Hi Lee,
HDMI AUDIO setting should stay in player menu, please unplug the player for 5 minutes after making setting HDMI AUDIO to see if it stays when power up the player or it goes back to Off?
Thanks.
Customer: replied 2 years ago.
Hi Shahid
It seems to have worked - thank you.
If it doesn't stay fixed at least we know what to do.
Thank you again
Lee
Expert:  Shahid replied 2 years ago.
Sounds good Lee,
Have nice time!
Shahid.

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