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Mike the Mac Medic
Mike the Mac Medic, Technician
Category: Home Cinema System
Satisfied Customers: 8940
Experience:  Many years experience with hi-end audio and video systems and setup.
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Why can I no longer play a dvd without it ' sticking ' ?

Resolved Question:

Why can I no longer play a dvd without it ' sticking ' ?
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
Can you explain this a little more please?
.
Customer: replied 2 years ago.

Can play cd no problem but dvd just keeps sticking and jumping.

Thought the disc may need cleaning but that makes no difference

Expert:  Freddy M. replied 2 years ago.
.
Can you try a different DVD? What device are you playing these on? Your computer, dvd player, game system, etc.
.
Customer: replied 2 years ago.

Tried several discs. Device is home cinema system HT-DB120

Expert:  Freddy M. replied 2 years ago.
.
I apologize but I need to opt out and move this to home theatre for you.
.
Expert:  Mike the Mac Medic replied 2 years ago.
If the DVDs are clean, you should get DVD cleaning system for the player and use it, DVDs use a shorter wavelenghth laser and dirt and dust is more a critical factor. something like this:

This for the DVDs:

http://www.amazon.com/Digital-Innovations-4070300-SkipDr-Motorized/dp/B0041A3JR6

This for the player:

http://www.amazon.com/Endust-262000-Lens-cleaner-26200/dp/B003EEMDMC/ref=sr_1_3?s=electronics&ie=UTF8&qid=1416155083&sr=1-3&keywords=dvd+lens+cleaning
Expert:  Mike the Mac Medic replied 2 years ago.

FYI
Initially, CD lasers with a wavelength of 780 nm were used, being within infrared range. For DVDs, the wavelength was reduced to 650 nm (red color), and the wavelength for Blu-ray Disc was reduced to 405 nm (violet color).

So the "pits" that is has to read are smaller on a DVD

Customer: replied 2 years ago.

Is it possible to purchase this lens cleaner in UK as shipping costs seem to be o.t.t. ?

Expert:  Mike the Mac Medic replied 2 years ago.
Oh yes sorry:

http://www.amazon.co.uk/Digital-Innovations-1018300-SkipDr-Classic/dp/B0015ACUKC/ref=sr_1_fkmr1_2?ie=UTF8&qid=1416158299&sr=8-2-fkmr1&keywords=Digital+Innovations+4070300+SkipDr+for+DVD+and+CD+Motorized+Disc+Repair+System

http://www.amazon.co.uk/Endust-Electronics-Console-Cleaner-262000/dp/B003EEMDMC/ref=sr_1_fkmr0_1?ie=UTF8&qid=1416158372&sr=8-1-fkmr0&keywords=Endust+Lens+cleaner+26200
Mike the Mac Medic, Technician
Satisfied Customers: 8940
Experience: Many years experience with hi-end audio and video systems and setup.
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