Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you actually have any device (memory stick, hard drive, keyboard, etc) connected to the usb port on the system?
The answer has not resolved my option so I think the £20 you are charging should not be made this has been a total waste of time please cancel my membership
Please confirm you are not charging me and that my memberrship has been cancelled and you will not deduct any monies from my credit card
Rating me poorly won't fix the problem, or affect your payment. It isn't communicated with the maker of your product, or this site.
Rather a negative rating only serves to harm my professional reputation, and is effectively blaming me for your hardware problem. This is extremely unfair to me, when I've spent my personal time, unpaid, in a good faith effort to assist with the question for which you solicited my services. I could lose my job because of this rating.
I did not even provide an answer yet, and have not had a reasonable opportunity to do so. I asked you a follow up question, as I needed additional detail from you to provide a proper answer. This was not intended in any way to be a solution.
I would greatly appreciate if you'd be kind enough to at least give me the courtesy of a reply so that we may communicate further, and give me a reasonable chance to resolve this issue for you.In the meantime, you've already been charged the full amount, per the terms of the site which you agreed to when posting your question. With that in mind, it would be in your best interest to communicate with me and address the problem.
I have tried attaching an external I pod to the port but the music does not down load on the stereo. Also it still will not let me change the function or turn the machine off
I have disconnected the ipod and the machine has not resumed normal operations