How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aric Your Own Question
Aric
Aric, Technician
Category: Home Cinema System
Satisfied Customers: 45326
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your Home Cinema System Question Here...
Aric is online now

I have a LG50PS3000 Plasma tv and just bought a Polaroid Sound

Resolved Question:

I have a LG50PS3000 Plasma tv and just bought a Polaroid Sound Bar and connected it but I can't get sound from TV to come through it. Sound bar works as I can connect it to other devices.
It has RGB audio plugs. Red and White. And they are connected in the Audio out plugs.
I can't figure it out and have been trying for days. Would be amazing if you could help me?
Thanks
Kay
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  Aric replied 2 years ago.
Hello and sorry you're having problems.
Your TV does not use RCA red and white connections for Audio Out. Like most current TV's it uses an "Optical Digital" connection.
This requires an optical cable and a surround system that has an optical connection.
Without knowing the model of the Polaroid Soundbar, or being able to see the connections on the back of it, I would assume it does not have an "Optical Input", and in this case you would need to place a "Converter" between the Optical jack on the TV, and the Red and White audio jacks on the soundbar.
A converter for this purpose can be purchased at the link below:
http://www.amazon.co.uk/Cable-Mountain-Digital-Analogue-Converter/dp/B0074JZ8ZW
So you would then connect an Optical cable from the TV to the converter, and then RCA red and white cables from the Converter to the Soundbar.
Lastly go into the LG MENU and under "Sound", turn off the TV's internal speakers.
If you need further assistance let me know and once satisfied, please click a POSITIVE RATING, as I am an independent Tech- not a Site Employee, and the rating is the ONLY WAY I am credited.
Aric and 2 other Home Cinema System Specialists are ready to help you
Expert:  Aric replied 2 years ago.
Hello, I just wanted to follow up and see if you received all of the information you needed?
Customer: replied 2 years ago.

I did receive all the information thank you. I ordered the converter and am waiting for it to arrive to see if it works.


 


Thanks