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Thank you for your patience,
HI, I picked the unit up 2nd hand around a month ago. After uploading maybe a couple of thousand tracks quite easily, the problem started.
I've been using 3 different USB sticks, all initially successfully.
I bought an external hard drive in order to back up all the songs already on there (I asked the previous owner not to delete anything in case there were albums on there I wanted but didn't have) and the unit fails to recognise it, even though it's the correct type FAT32.
There's currently around 11,500 songs on there, so there's plenty of memory space available.
No, it reads all the data, all the album titles are displayed, but once I start to download the files the message inevitably appears. It might not be immediate, sometimes a few tracks are downloaded successfully, but then it stops downloading and the 'reading do not disconnect...' message appears.
As listed in the manual; pressing the button with the 'square' (Stop) icon together with the power button... I've just seen there's a 'formatting' option that'll wipe the memory but apparently restore the unit back to factory settings... might be a case of 'do or die' with this?? Willing to give it a go, just a shame, wasted time/effort!