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p0llinate
p0llinate, Custom Installer
Category: Home Cinema System
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Experience:  Custom home theater installer. Authorized dealer top brands
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My Pioneer PD-M710 loads a CD okay but keeps hunting without

Resolved Question:

My Pioneer PD-M710 loads a CD okay but keeps hunting without playing
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  p0llinate replied 2 years ago.
Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Nathan :

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Allsop 23321 Ultra Pro Carbon-Edge DVD and CD-Drive Cleaner) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or laser transport, bad d/a converter, etc. Any of these issues would require repair/replacement.

Customer:

Thanks Nathan

Customer:

I tried the lens cleaning disc with no result so I guess the fault is more along the lines of your other suggestions. I will need to find a repair shop that deals with this. Any ideas for a UK facility?

Nathan :

I can certainly try to help you find a nearby shop, but in general this type of issue usually isn't repairing. You'd spend more on labor costs alone than you would to buy a whole new player. So unless you have a sentimental attachment, you'd be better off just replacing it entirely. I can offer recommendations for that as well, or finding a shop (let me know your post code)

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