How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask LOAJ3256 Your Own Question

LOAJ3256
LOAJ3256, Technician
Category: Home Theater-Stereo
Satisfied Customers: 307
Experience:  35 years in Home Theater and Systems Integrator, Senior
444199
Type Your Home Theater-Stereo Question Here...
LOAJ3256 is online now

, my name is***** have the AV unit and power amp left

Customer Question

Hi, my name is***** have the AV unit and power amp left over from a Kenwood system 21 which I've connected a record deck to, I believe I've connected everything up correctly but cant get any sound from the speakers, when I turn the unit on the mute light flashes then goes out, I don't have either RC's so if the unit is muted how do I turn it off.

Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  adamd-mod replied 1 year ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!

Adam

Customer: replied 1 year ago.

Yes please carry on, the system is about 15 or more years old so it may take a while. Thanks

Expert:  adamd-mod replied 1 year ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Customer: replied 1 year ago.

Thanks Adam, if it helps the model ref is a Kenwood system 21, CV-351.

Thanks, Pete.

Expert:  Rusty replied 1 year ago.
Hello, my name is Rusty. Are you able to get any sound from the FM tuner?
Customer: replied 1 year ago.

Hi Rusty, no nothing from the tuner.

Expert:  adamd-mod replied 1 year ago.

Hello,

It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.

I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thanks for your patience,

Adam

Customer: replied 1 year ago.

Yes please, can you carry on with your search. Pete

Expert:  adamd-mod replied 1 year ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

Expert:  adamd-mod replied 1 year ago.

Hello,

I apologize as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?

Thank you for your patience,

Adam

Customer: replied 1 year ago.

Yes please continue

Expert:  adamd-mod replied 1 year ago.

Hello,

We will continue to look for a Professional to assist you.

Thank you for your patience,

Adam

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • LOAJ3256

    LOAJ3256

    Technician

    Satisfied Customers:

    307
    35 years in Home Theater and Systems Integrator, Senior
< Last | Next >
  • http://ww2.justanswer.com/uploads/LO/LOAJ3256/2011-12-4_22744_LAURADADJULY2011.64x64.jpg LOAJ3256's Avatar

    LOAJ3256

    Technician

    Satisfied Customers:

    307
    35 years in Home Theater and Systems Integrator, Senior
  • http://ww2.justanswer.com/uploads/FH/fhpetrone/2011-12-29_20339_DSC000292.64x64.JPG Federico's Avatar

    Federico

    Licenciate

    Satisfied Customers:

    44
    Home Theater and Automation systems integrator.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERgy47p3k/2010-12-22_15632_brian.jpg HomeTheatreGuru's Avatar

    HomeTheatreGuru

    Engineer

    Satisfied Customers:

    30
    Home Theatre, home automation and related wiring, commercial A/V systems
  • http://ww2.justanswer.com/uploads/PL/p0llinate/p0llinate_avatar.64x64.jpg p0llinate's Avatar

    p0llinate

    Custom Installer

    Satisfied Customers:

    1052
    Custom home theater installer. Authorized dealer top brands
  • http://ww2.justanswer.com/uploads/LI/littlerusty/2015-7-13_19399_eadhot.64x64.jpg Rusty's Avatar

    Rusty

    Engineer

    Satisfied Customers:

    439
    Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
  • http://ww2.justanswer.com/uploads/AR/aricaudio/2015-5-1_14910_ullizeender.64x64.jpg Aric's Avatar

    Aric

    Technician

    Satisfied Customers:

    414
    15+ years in the field. Owner of AV Installation, OEM and Repair company
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Engineer

    Satisfied Customers:

    323
    VP of electronic repair company.