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Russell H.
Russell H., Service Tech
Category: Home Theater-Stereo
Satisfied Customers: 9964
Experience:  8+ years of professional experience
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I have a beosystem 9500 and cd door will not open

Customer Question

I have a beosystem 9500 and cd door will not open
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Russell H. replied 1 year ago.

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Try holding down the CD Eject button firmly, continuously, for over 10 seconds.

If there is a CD in the CD player and you wish to remove it, look for a small 'pinhole' near the drive. Straighten a paper-clip and insert the end into the hole, to depress a small mechanical trip-switch that will unlock the CD door and open it enough for you to pull it open fully and get the CD out.

Try turning Off the BeoSystem and unplugging it, for overnight. Then plug it in, and try it again.

How old is the BeoSystem in question?

Customer: replied 1 year ago.
I got the unit in 1992 and has had very little usage. It's been in storage for the last 15 years. The touch controls are also not working, so your first idea does not work. Do you know how to open up the unit .... I.e. Like the hood of a car -- I believe it hinges in front of unit. Do you know how to locate any fuses that may need replacement?
Expert:  Russell H. replied 1 year ago.

The controls would not stop working owing to a fuse, I don't think.

Are any lights or indicators showing any signs of life?

In storage for 15 years - that's as formidable, to electronics, as saying 'it fell down the grand staircase for about 35 feet, bouncing as it went'. 15 years can break down electronics in many way, except maybe if kept in a constant environment and not gotten hot or cold. And even then, sheer time can break down components such as capacitors, causing them to leak or degrade in other ways.

I think that if you do not have good electronics repair skills, it may simply - and regrettably - have to be passed over as 'broken'.

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