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Steve G.
Steve G., Engineer
Category: Home Cinema System
Satisfied Customers: 17987
Experience:  VP of electronic repair company.
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I have a pioneer vsx 321 k p connected to my television and

Customer Question

I have a pioneer vsx 321 k p connected to my television and I get a loud background buzzing noise from my speakers, very annoying
Submitted: 2 years ago.
Category: Home Cinema System
Expert:  Steve G. replied 2 years ago.
Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way. Are you using a cable box? If so, temporarily disconnect the signal cable from the wall (thae cable company cable). Does the buzzing go away? I do understand you will have no picture or sound.Let me know.
Customer: replied 2 years ago.

I am not using a cable box, I am getting my signal via a sky box

Expert:  Steve G. replied 2 years ago.
Ok, can you disconnect the aerial cable to the Sky box. Does the humming go away.
Steve G. and other Home Cinema System Specialists are ready to help you
Customer: replied 2 years ago.

no in fact I tried that in fact I disconnected the whole sky box and using the ordinary terrestrial signal the noise is still there. Could it be a speaker malfunction

Expert:  Steve G. replied 2 years ago.
What else do you have connected to the Pioneer - apart from the Sky box?
Customer: replied 2 years ago.

I have a dvd player

Expert:  Steve G. replied 2 years ago.
Ok - do you get the buzzing when you have the Pioneer set to DVD? Or does it only happen on the TV input?
Customer: replied 2 years ago.

I have tried systematically unplugging each unit in turn but still I get the interference

Expert:  Steve G. replied 2 years ago.
Ok, so with nothing connected to the receiver except the speakers, you get the buzzing. If you switch between sources (inputs) none of which are connected, does the buzzing appear on some inputs and not others?
Customer: replied 2 years ago.

I think I have solved it, the interference appears to be coming from an ipod docking station that is plugged into the pioneer. I will just double check

Expert:  Steve G. replied 2 years ago.
Very good. Let me know.
Customer: replied 2 years ago.

Steve thanks for your help, it helped me think logically. The problem was that the jackplug to the docking system was not fully engaged.

Expert:  Steve G. replied 2 years ago.
Great. I'm glad we were able to figure it out. Thanks very much for rating my service.Have a great day. Steve
Steve G. and other Home Cinema System Specialists are ready to help you
Customer: replied 2 years ago.

Hi Steve you helped me with a problem with my home stereo the other day. Unfortunately you have taken payment twice from my debit card.

My order ID is 15630354-870

Expert:  Steve G. replied 2 years ago.

Hi again. I am not privy to billing issues. I will forward your concern to the folks that handle this.

They will contact you.

 

I'm sorry I can't fix it personally.

Steve