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Richard
Richard, Engineer
Category: Home Theater-Stereo
Satisfied Customers: 31123
Experience:  Electronics Engineer
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My kenwood stereo has no power and I've changed the fuse

Customer Question

My kenwood stereo has no power and I've changed the fuse
Submitted: 1 year ago.
Category: Home Theater-Stereo
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you tell me the model of the Stereo please?
Thank you
Customer: replied 1 year ago.
KENWOOD DNX7240BT
Expert:  Richard replied 1 year ago.
ThanksIs the power light showing at all? Any signs it has power at all?And have you test the power cable to make sure power is getting to it?Please let me know.
Customer: replied 1 year ago.
There's no power light on
Expert:  Richard replied 1 year ago.
ThanksIt is the internal power supply on the mainboard that has faulted. I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you. I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know. And if you can take a second to rate my service, that would be greatly appreciated. Thank you
Customer: replied 1 year ago.
I don't have anything to test the power cable
Expert:  Richard replied 1 year ago.
ok, its likely to be the mainboard in the stereo, but you can only confirm this by test the power cable with a multi media to ensure power is being received.

But unless the fuse in the car has blown or the cable has been disconnected, it is very unlikely power will have been stopped.

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