How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Aric Your Own Question

Aric
Aric, Technician
Category: Home Theater-Stereo
Satisfied Customers: 41953
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
24739752
Type Your Home Theater-Stereo Question Here...
Aric is online now

We purchased our Yamaha YAS 103 Soundbar in August 2015, and

Customer Question

We purchased our Yamaha YAS 103 Soundbar in August 2015, and last week we found that we could not adjust the volume from the remote. Is this something we can fix ourselves or do we have to take it to a repair shop?
Submitted: 11 months ago.
Category: Home Theater-Stereo
Expert:  Aric replied 11 months ago.
Hello, and sorry you're having problems. We are now connected on this website- which saves you money over having a Tech come to your home, and in many cases we can fix the problem you're having. In other cases, these things do require additional parts to fix. Can you please tell me if you're using the original Yamaha remote? Also, have you replace the batteries in the remote at this point? How long have you owned the Yamaha for please? Feel free to reply back if you need more help, or want to reply back with more details. It does not cost you anything more to reply back once you've rated. Please do rate me positively (at least 3 STARS) and I will continue with you until this is sorted. The positive rating ensures I am credited for my work.

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • LOAJ3256

    LOAJ3256

    Technician

    Satisfied Customers:

    307
    35 years in Home Theater and Systems Integrator, Senior
< Last | Next >
  • http://ww2.justanswer.com/uploads/LO/LOAJ3256/2011-12-4_22744_LAURADADJULY2011.64x64.jpg LOAJ3256's Avatar

    LOAJ3256

    Technician

    Satisfied Customers:

    307
    35 years in Home Theater and Systems Integrator, Senior
  • http://ww2.justanswer.com/uploads/FH/fhpetrone/2011-12-29_20339_DSC000292.64x64.JPG Federico's Avatar

    Federico

    Licenciate

    Satisfied Customers:

    44
    Home Theater and Automation systems integrator.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERgy47p3k/2010-12-22_15632_brian.jpg HomeTheatreGuru's Avatar

    HomeTheatreGuru

    Engineer

    Satisfied Customers:

    30
    Home Theatre, home automation and related wiring, commercial A/V systems
  • http://ww2.justanswer.com/uploads/PL/p0llinate/p0llinate_avatar.64x64.jpg p0llinate's Avatar

    p0llinate

    Custom Installer

    Satisfied Customers:

    1052
    Custom home theater installer. Authorized dealer top brands
  • http://ww2.justanswer.com/uploads/LI/littlerusty/2015-7-13_19399_eadhot.64x64.jpg Rusty's Avatar

    Rusty

    Engineer

    Satisfied Customers:

    439
    Let my expertise help solve your technical problems. Over 20 years electronics and sound equipment experience.
  • http://ww2.justanswer.com/uploads/AR/aricaudio/2015-5-1_14910_ullizeender.64x64.jpg Aric's Avatar

    Aric

    Technician

    Satisfied Customers:

    414
    15+ years in the field. Owner of AV Installation, OEM and Repair company
  • http://ww2.justanswer.com/uploads/ST/Steve555/2013-6-14_144343_Depositphotos4247517S.64x64.jpg Steve G.'s Avatar

    Steve G.

    Engineer

    Satisfied Customers:

    323
    VP of electronic repair company.