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Andrew
Andrew, ASE Certified Technician
Category: Honda
Satisfied Customers: 1703
Experience:  ASE Master Tech and experience on Honda for 12 years.
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My new CR-V EX has had 5 DPF failures in 9 months, what can I do?

Customer Question

My new CR-V EX has had 5 DPF failures in 9 months, what can I do? I have driven 9000 miles and do not do lots of short journeys?
Submitted: 3 years ago.
Category: Honda
Expert:  Andrew replied 3 years ago.

Andrew :

Hello, my name is XXXXX XXXXX I will be happy to assist you with your Honda questions today!

Andrew :

So your battery is dying very quickly?

Andrew :

Im not certain what a DPF failure is? Can you clarify that for me.......I am assuming a weak battery.

JACUSTOMER-47jta2cs- :

it is not a battery problem it is a de-particulate filter problem on the exhaust sysyem

Andrew :

Is this a diesel?

JACUSTOMER-47jta2cs- :

Yes a 2.2 deisel

Andrew :

Ok I am going to opt out of this question.......not too familiar with the diesel model in the UK. No need to reply back to me.....someone who specializes in UK Honda repair will be with you ASAP.

JACUSTOMER-47jta2cs- :

ok

JACUSTOMER-47jta2cs- :

how long do I have to wait?

Andrew :

There are only three experts online currently for the UK cars.....it could take a little while.

JACUSTOMER-47jta2cs- :

You said immediate answers- why so long

Andrew :

I will refer you to customer service to assist you with your concerns.

JACUSTOMER-47jta2cs- :

ok

JACUSTOMER-47jta2cs- :

so when will the expert answer my question - you stated immediate answers

Expert:  Andrew replied 3 years ago.
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